Ordering

Have you found the right filter for your ventilation system, extractor and/or air heating system? Great! Add the selected products to your shopping cart, go through the steps and have a moment of patience... Soon you'll be enjoying clean air again. Need help? Here are the answers to the most frequently asked questions.

I have not received my confirmation, what now?

Normally you will receive a confirmation within 5 minutes of placing your order. Have you been waiting longer? Check your junk mail folder. If you cannot find it there either, either the wind is blowing the wrong way or something has gone wrong. Our customer service colleagues will be happy to sort it out for you and make sure you receive the confirmation after all.

Where can I find the invoice for my order?

You will find the invoice attached to the confirmation e-mail you received after placing your order. In addition, if you have a tops account, you can find all your invoices (and much more) in your personal account. So you have everything to hand at all times.

Can I order filters from Tops as a business customer?

Of course you can! At Tops Filter, we find it important that everyone can enjoy clean air permanently. Are you a business customer and looking for a large number of filters? Then please contact us.